PRIVACY POLICY

Personal Information

Red River Film Society, Inc. (d.b.a. Robinson Film Center) only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. Robinson Film Center handles all of this data with the utmost confidentiality.

Third Parties

Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Robinson Film Center, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Robinson Film Center affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

Security

To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.

TERMS & CONDITIONS

Agreement Between User and Robinson Film Center

The network of Robinson Film Center operated by Red River Film Society, Inc. or its affiliates or subsidiaries, is comprised of various Web sites and Web pages that are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Robinson Film Center Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular Robinson Film Center website included within the Red River Film Society, Inc. Web Sites network may also be subject to additional terms outlined elsewhere on that website (the "Additional Terms"). Additionally, the Robinson Film Center Web Site may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Red River Film Society, Inc. website, then these terms shall control.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.

Refund Policy

If a customer requests a refund on purchased tickets, Robinson Film Center will refund tickets to regularly screened movies – which play recurrently in the Willis-Knighton or Kennedy theaters, mainly -- if that request is made and the refund is completed at least 24 hours or more in advance. Robinson Film Center will not refund regular programming tickets if the request is made within 24 hours of the screening. All refunds will be dispersed to the original mode of purchase – such as the original credit card. Robinson Film Center will not, for instance, refund a ticket sale in cash if the original purchase was made by credit card. Patrons must submit the original mode of tender to be eligible for the refund.

For special programs, such as monthly series like Heels and Reels, Silver Screenings, Family Matinees, Faith on Film, Science on Screen, Book Lovers Supper Club and other series, all refunds must be requested and completed at least seven days in advance. Any requests made to refund the special program tickets within seven days will be denied.
Robinson Film Center also does not refund tickets once a screening has started. There are no exceptions.
All annual membership purchased are nonrefundable. There are no exceptions.

Modification of These Terms of Use

Robinson Film Center reserves the right to change the terms, conditions, and notices under which the Robinson Film Center Web Sites are offered, including but not limited to the charges associated with the use of the Robinson Film Center Web Sites. You are responsible for regularly reviewing these terms and conditions.

Use of Site, Personal and Non-commercial Use Limitation

Unless otherwise specified, the Red River Film Society, Inc. Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Red River Film Society, Inc. Web Sites.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Robinson Film Center or to purchase Robinson Film Center products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Robinson Film Center is strictly prohibited.

Harassment in any manner or form on the Site or any of the Robinson Film Center Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Robinson Film Center employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

Contact Number

Our staff is available at (318) 424-9090 or via email at accounting@robinsonfilmcenter.org.
Shipping & Handling method and time shipped after the sale

Shipping

Tickets must be picked up at the box office of the Robinson Film Center. Robinson Film Center does not mail movie tickets to patrons.
All membership items are shipped USPS Priority Mail (unless requested otherwise by cardholder) within three business days of your purchase. In the event that an item is out of stock or backordered, we will not bill your credit card until the item is shipped to you. We do not ship over the weekend. Purchases may be delivered to your address or to one or many recipients.